Shipping

DEAR CUSTOMER

Below we have given you a rough estimate of our shipping times. These will depend entirely on your location in the world. We do not have all countries in the world listed below. Our top 5 countries are listed below and you can use this & all the other information as guidelines. We're always here to help, and if you wish to get realtime updates on your parcel, you can always have that since every order comes with an active tracking ID.

Simply hit the "Contact Us" button and fill out the form to get your tracking ID or status updates. Please read below carefully:

First, please always add 1-5 days of processing time for your order. Especially if you have ordered a Canvas or other Wall Art products from our store as these always take a little longer due to the printing that must be done after ordering.

We Ship WorldWide with active tracking numbers. You can always expect high accuracy from our shipping couriers.

Below are the estimates for our top 5 countries:

USA - Tracking Available (12-20 days + processing time / usually within 14 days)

United Kingdom - Tracking Available (20 - 40 days + processing time / usually within 21 days)

Australia - Tracking Available (16-26 days + processing time / usually within 21 days)

New Zealand - Tracking Available (16-26 days + processing time / usually within 21 days)

Canada - Tracking Available (13-22 days + processing time / usually within 14 days)

Please always allow a total of 4 weeks for delivery + processing time since some orders can get late due to an often experienced high demand on most popular items.

If you ever have any questions, don't hesitate to contact us.

SHIPPING POLICY (READ CAREFULLY):

IMPORTANT: Shop So Fetch is not responsible if a package is not deliverable due to missing, incomplete, or incorrect destination information. Please take great care to enter the correct shipping details when at check out.

If you realize you have made an error, e-mail us as soon as possible explaining the error and provide the correct information. We will assist you in any way we can - however please understand that if the package has already been shipped that we are often unable to alter the destination address at this stage. We will however attempt to do anything within our power to assist in every situation - we are here to help you.
Send the email to: shopsofetchwear@gmail.com (to avoid spam) or use the contact form from the Main Menu (best option). Use the subject: URGENT SHIPPING ADDRESS ERROR

Shop So Fetch is not responsible for destination country tax and/or any duty charge that may incur. Customers are accountable for any restrictions, duties, taxes, and any other fees collected from the destination country. 

Shop So Fetch is not, nor will be responsible for any Duties, Taxes, or Customs fees under any circumstances. Should the purchaser have any doubt as to whether these charges may be applicable they should seek further information from the relevant authority in their country. Shop So Fetch cannot advise on these fees - however it is generally highly unlikely that they will apply unless you are purchasing for commercial resale.